Special Events Portal

Show event producers the way when it comes to organizing events in your city.

Special events are great for cities — they drive tourism and generate significant revenue. But for City Hall? Special events permitting means challenging approvals, a constant flood of paperwork, and thousands of hours spent answering the same questions or handling incomplete applications.

But those headaches don’t need to be your reality. Not with OpenCounter’s Special Events Portal. Our cloud software solution for event permitting with a seamless approval process across City Hall while providing applicants with an easy path to securing the permits for their next extraordinary event.

Your One-Stop-Shop for Special Event Permitting

One-Click Event Selection

One-Click Event Selection

Start applicants off on the right foot by letting them quickly select their event type from a predefined list using everyday language. We’ll work with your city’s team to configure these options so they align with every jurisdiction’s requirements.

Intuitive Scheduling

Simplify a complex scheduling process. Intuitive date and time selectors let applicants specify their event’s start time and duration — including setup and breakdown time frames needed for safety inspections.

Intuitive Scheduling

Simplified Location Scouting

Simplified Location Scouting

Our interactive map interface — the first of its kind on the market — means applicants can select predefined areas on the map based on their event type. This means applicants can be assured they are planning their event in an approved location. 

Real-Time Fee Calculation

We add transparency to permit fees by updating the cost of every permit in real time as applicants enter event details. (Another benefit you’ll enjoy only with OpenCounter.) Plus, the portal runs fee estimations across multiple departments and data sets, so applicants will only answer questions related to their specific event.

Real-Time Fee Calculation

Easy Payment and Issuance

Easy Payment and Issuance

OpenCounter takes care of everything from permit discovery to issuance within the portal. Applicants simply complete their applications and pay online, then download their permits and receipts after their applications have been approved.

Platform Features

Mobile-Friendly

Take OpenCounter everywhere you go, thanks to a responsive design that makes our products easy to use on any mobile device.

Expert Setup

Our in-house team of public sector experts knows your headaches — and how to tailor OpenCounter to end them for good.

Comprehensive Security

Every OpenCounter product is served over SSL, encrypted at rest, and backed up to an ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.

Cloud-Hosted Saas

Our service is hosted at US data centers in full compliance with the Patriot Act and the Freedom of Information Act.

Accessible to All

OpenCounter meets the WCAG 2.0 Level AA web accessibility standard and can be fully translated into more than 40 languages.

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