"OpenCounter has been a partner in delivering user-centered services
to our residents with great results at a fraction of the cost and
time it would have taken from other vendors or to build in-house."
Matt Broffman, Digital Platforms and Service Design
October 2016, including County
"The City of Charlotte and Mecklenburg County has a complex zoning
ordinance and two jurisdictions for permitting. Open Counter was able
to overcome this challenge and make our processes much more seamless
and user friendly. Open Counter provided us with courteous,
responsible and accessible quality service which has allowed us to
implement this quality tool for the benefit of our citizens."
Nan Peterson, Customer Service and Permitting Manager