Even with City Hall closed, your virtual permitting counter is always open.

Expiring soon

Use CARES Act funding to set up an OpenCounter portal in just weeks, and empower applicants to answer their zoning & permitting questions online.

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In 2019, Cincinnati saved 26,871 hours of staff time with OpenCounter

“I don't think that any of the vendors or solutions that we have presently was ever trying to meet the needs that OpenCounter is. It is providing a service beyond anything that we could do with the other solutions that we have and, I know I could trust them to deliver what I was telling people we could do.”

Nicollette Staton
Director & Chief Performance Officer
City of Cincinnati

Learn about our platform

Permit Discovery

Business Portal

Help entrepreneurs to understand the costs and requirements of starting a business.

Residential Portal

Show homeowners how to stay in compliance on home improvement projects.

Special Events Portal

Guide event planners through the process of organizing large-scale events in public spaces.

ZoningCheck

Help applicants to understand how the zoning ordinance will impact site selection and project requirements.

Permit Processing

Online Applications

Tools for intake and processing of permit and license applications.

Features & Benefits

Modern

Modern Design

We build beautiful interfaces to core government services.

Configure

Tuned to Your City

We configure OpenCounter for each city’s rules and regulations—in weeks, not years.

Accessible

Accessible

OpenCounter can be translated into over 40 languages to make the permitting process accessible for all.

Public

Public Sector Professionals

Our team comes from the public sector so we know how things work.
Modern

Modern Design

We build beautiful interfaces to core government services.

Configure

Tuned to Your City

We configure OpenCounter for each city’s rules and regulations—in weeks, not years.

Accessible

Accessible

OpenCounter can be translated into over 40 languages to make the permitting process accessible for all.

Public

Public Sector Professionals

Our team comes from the public sector so we know how things work.
Public

Public Sector Professionals

Our team comes from the public sector so we know how things work.
Safe

Secure

Served over SSL, encrypted-at-rest, and backed up to a ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.

Accessible

Accessible

OpenCounter can be translated into over 40 languages to make the permitting process accessible for all.

Case Study

City of San Diego

Learn how the City of San Diego drives economic development while saving thousands of hours of staff time.

San diego launch
In the Press

OpenCounter Wins at U.S. Conference of Mayors

OpenCounter was selected as the winner of the "Mayor's Matchup: Civic Tech Pitch," a "Shark Tank"-style event at the 86th Annual Meeting of the U.S. Conference of Mayors. Read more

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Ready to learn more?