COVID-19 Support Package

Move your permits and licenses online, for free.

In response to the COVID-19 crisis, OpenCounter is providing 1 year of free hosting on online applications. The offer carries no cost to the jurisdiction, and does not require a multi-year commitment. A small convenience fee will be charged to applicants. This is our effort to help cities accelerate digital service delivery in a time when budgets are being cut, and many city halls remain closed.

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Learn about our platform

Permit Discovery

Business Portal

Help entrepreneurs to understand the costs and requirements of starting a business.

Residential Portal

Show homeowners how to stay in compliance on home improvement projects.

Special Events Portal

Guide event planners through the process of organizing large-scale events in public spaces.

ZoningCheck

Help applicants to understand how the zoning ordinance will impact site selection and project requirements.

Permit Processing

Online Applications

Tools for intake and processing of permit and license applications.

Features & Benefits

Modern

Modern Design

We build beautiful interfaces to core government services.

Configure

Tuned to Your City

We configure OpenCounter for each city’s rules and regulations—in weeks, not years.

Accessible

Accessible

OpenCounter can be translated into over 40 languages to make the permitting process accessible for all.

Public

Public Sector Professionals

Our team comes from the public sector so we know how things work.
Modern

Modern Design

We build beautiful interfaces to core government services.

Configure

Tuned to Your City

We configure OpenCounter for each city’s rules and regulations—in weeks, not years.

Accessible

Accessible

OpenCounter can be translated into over 40 languages to make the permitting process accessible for all.

Public

Public Sector Professionals

Our team comes from the public sector so we know how things work.
Public

Public Sector Professionals

Our team comes from the public sector so we know how things work.
Safe

Secure

Served over SSL, encrypted-at-rest, and backed up to a ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.

Accessible

Accessible

OpenCounter can be translated into over 40 languages to make the permitting process accessible for all.

Case Study

City of San Diego

Learn how the City of San Diego drives economic development while saving thousands of hours of staff time.

San diego launch
In the Press

OpenCounter Wins at U.S. Conference of Mayors

OpenCounter was selected as the winner of the "Mayor's Matchup: Civic Tech Pitch," a "Shark Tank"-style event at the 86th Annual Meeting of the U.S. Conference of Mayors. Read more

Uscm

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